Patron Concierge

Contact & Private Dining

We welcome inquiries for general dining, wine cellar allocations, private dining buyouts, and press engagements.

Visit the Sanctuary

The West Village Address

Situated along historical Hudson Street, Ember & Grain provides an atmosphere of timeless luxury and woodsmoke warmth.

Concierge Desk

Physical Address:
482 Hudson Street, West Village, New York, NY 10014

Reservations Line:
+1 (212) 555-8930

Direct Emails:
General Concierge: concierge@emberandgrain.com
Private Dining & Buyouts: privatedining@emberandgrain.com
Press & Media: press@emberandgrain.com

Transit & Parking:
Subway: Christopher St-Sheridan Sq (1 Train) or West 4th St (A, C, E, B, D, F, M). Valet parking available on Hudson St after 5:00 PM.

Dining Operating Hours

Tuesday – Thursday	Lunch 11:30 AM – 2:30 PM Dinner 5:00 PM – 10:30 PM
Friday	Lunch 11:30 AM – 2:30 PM Dinner 5:00 PM – 11:30 PM
Saturday	Brunch 10:30 AM – 3:00 PM Dinner 5:00 PM – 11:30 PM
Sunday	Brunch 10:30 AM – 3:00 PM Dinner 5:00 PM – 9:30 PM
Monday	Closed for farm sourcing & culinary research

Exclusive Celebrations

Private Dining & Buyout Inquiries

Whether hosting an intimate dinner for 8 in the Cellar Vault, a rehearsal celebration in the Glass Veranda, or a full 120-guest restaurant buyout, our Private Events Director will craft a custom multi-course wood-fired tasting menu.

Host Full Name *

Email Address *

Phone Number *

Target Event Date *

Estimated Guests *

Event Nature / Desired Space

Event Vision, Dietary Preferences & Budget Guidance

Frequently Answered

Guest Etiquette & Booking Guidance

What is your dining dress code?

We recommend Elegant Smart Casual. We request that guests refrain from athletic wear, beachwear, and flip-flops to preserve the sophisticated atmosphere for all diners. Collared shirts or jackets are encouraged for gentleman in the Reserve Cellar Vault.

How far in advance can I book a table?

Standard dining reservations open exactly 30 days in advance at 9:00 AM EST every morning through our digital booking portal. For private buyouts or parties over 8 guests, please reach out via our private dining form up to 6 months in advance.

Can you accommodate severe allergies and dietary restrictions?

Yes, our culinary team takes allergies very seriously. We offer comprehensive Gluten-Free, Vegetarian, and Dairy-Free adaptations for almost all wood-fired dishes. Please note your dietary requirements during booking so Chef Mercer's team can prepare dedicated station prep.

What is your cancellation and deposit policy?

Standard table reservations may be cancelled without penalty up to 24 hours prior to the seating via the "My Reservations" tab. Chef's Counter ($50 hold/guest) and Cellar Vault ($100 hold/guest) seatings require 48 hours notice to avoid a late cancellation charge.

Do you offer corkage service for personal reserve wines?

Guests may bring up to two 750ml bottles of personal wine that are not currently represented on our 1,800-label reserve wine list. The corkage service fee is $65 per bottle, which includes professional decanting and varietal-specific crystal stemware service.